Hotel Management System

Reservations

Manage all your bookings in one place — from online reservations to walk-ins and group blocks.

A real-time availability calendar, flexible rate plans, and automated confirmations help your reservation team maximise occupancy and grow direct bookings.

Try it Free → ← All features

Demo login:  demo  /  demo   ·   No sign-up  ·  Free forever

Key features

Everything in Reservations

01
Availability Calendar

Live colour-coded grid showing every room and night status at a glance.

Real-timeRoom gridColour-coded
02
Booking Engine

Embed a direct booking widget on your hotel website and capture commission-free reservations.

Direct bookingCommission-freeWebsite widget
03
Rate Plans

Configure unlimited rate plans — rack, corporate, package, seasonal, and last-minute.

Rack rateCorporateSeasonal
04
Group Bookings

Manage block reservations with individual room folios and a master bill option.

Block bookingMaster billGroup folios
05
Automated Emails

Send branded confirmation, pre-arrival, and post-stay emails automatically.

ConfirmationPre-arrivalPost-stay
06
Cancellation Policy

Apply rate-specific cancellation rules and calculate fees automatically.

Policy rulesAuto feesRefunds

How it works

Step by step

Booking Received

Via website, OTA, phone, or walk-in

Room Assigned

System selects room type from live availability

Confirmation Sent

Branded confirmation email sent automatically

Pre-Arrival Reminder

Reminder sent 24–48 hours before check-in

One-Click Check-In

Front desk folio pre-populated, check-in instant

Post-Stay Follow-Up

Thank-you email with review link sent at checkout

Benefits

What you gain

No more overbooking
Real-time availability
Dynamic pricing support
Automated confirmations
Group block management
Direct booking growth

FAQ

Common questions

What is the difference between a reservation and a folio?
A reservation records advance booking details; a folio is the financial account opened at check-in that collects all charges during the stay.
How does the availability calendar handle multiple room types?
A colour-coded grid shows all room types and individual rooms, each in one of five states: available, reserved, checked-in, blocked, or maintenance.
Can guests book directly without going through an agent?
Yes, the booking engine embeds on your hotel website so guests can book directly without agent involvement or commission.
How does the system prevent double-bookings from multiple channels?
The system maintains a single availability source; real-time updates prevent overbooking regardless of where the booking originates.
What rate plans can be configured?
Unlimited plans including rack, weekend, seasonal, early bird, last-minute, corporate, travel agent, and package rates.
How do automated emails work?
The system sends customisable branded confirmation emails, pre-arrival reminders 24–48 hours before check-in, and post-checkout thank-yous with review links.
Are deposit and prepayment options available?
Yes, configured per rate plan — for example 50% or 100% prepayment required; the system tracks payments and alerts staff.
How are cancellations managed?
Each rate plan has its own cancellation policy; the system applies the correct policy and calculates any applicable fees automatically.
Other modules
Front DeskHousekeepingRestaurant & POSAccountingHR & PayrollInventoryPurchasing

Fill your rooms without the spreadsheets

Log in to explore the reservations module and see live availability, rate plans, and automated guest communication.

Open Reservations →

Demo login:  demo  /  demo   ·   No account needed  ·  Free to use