Hotel Management System

Housekeeping

Automate room assignments, track cleaning status in real time and manage your housekeeping team efficiently.

From the moment a guest checks out to the second a room is ready for the next arrival — your housekeeping team stays coordinated without a single radio call.

Try it Free → ← All features

Demo login:  demo  /  demo   ·   No sign-up  ·  Free forever

Key features

Everything in Housekeeping

01
Room Status Dashboard

Live overview of every room — dirty, in progress, clean, inspected, or out of order.

Live statusAll roomsOut-of-order
02
Task Assignment

Assign rooms to housekeepers by floor or section with one click each morning.

Floor sectionsOne-clickDaily list
03
Inspection Workflow

Supervisors inspect and approve rooms before they are returned to availability.

InspectionSupervisorApproval
04
Linen Tracking

Track linen quantities in laundry, in rooms, in storage, and in repair.

LaundryStock levelsBatch tracking
05
Maintenance Requests

Housekeepers log issues with photos directly from their phones.

PhotosMobileMaintenance
06
Productivity Reports

Measure rooms cleaned per shift, cleaning time, and re-clean rates by housekeeper.

Per-staffShift totalsRe-clean rate

How it works

Step by step

Dashboard Opens

Supervisor sees all rooms needing attention

Rooms Distributed

Assigned by floor, section, or workload

Housekeeper Updates

Marks room complete on phone; supervisor notified

Inspection

Floor supervisor inspects against cleaning checklist

Room Ready

Status changes to inspected — guest-ready

Front Desk Notified

Real-time notification of room availability

Benefits

What you gain

Real-time room status
Faster room turnaround
No phone calls for status updates
Transparent staff performance metrics
Maintenance integration
Fewer guest complaints

FAQ

Common questions

How does task assignment work each morning?
Supervisors generate a daily list identifying rooms needing cleaning based on check-outs, stay-overs, and vacant rooms. Rooms are distributed by floor or section; each housekeeper accesses their task list on a phone or tablet.
What is the difference between 'Clean' and 'Inspected'?
'Clean' means the housekeeper has finished. 'Inspected' means a supervisor has approved the room. Only inspected rooms can be assigned to arriving guests.
Can housekeepers update status from their phones?
Yes. The housekeeping interface works in any phone browser. Staff log in, view their assignments, and update status — in progress, clean, or needs attention — with optional photo attachments.
How are maintenance issues reported?
Housekeepers log issues with photos and a description. The room is flagged as out-of-order and the maintenance team receives an immediate notification.
How is minibar consumption tracked?
Housekeepers record consumed items via a configurable checklist; charges post automatically to the guest folio.
Are different checklists available for different room types?
Yes. Separate checklists can be configured for standard rooms, deluxe rooms, suites, and serviced apartments.
How is Do Not Disturb handled?
DND rooms are flagged on task lists. The system alerts supervisors when a room has been on DND for consecutive days beyond the hotel's policy threshold.
What productivity metrics are tracked?
Average cleaning time per staff member, rooms cleaned per shift, re-clean rates, maintenance requests by floor, and inspection compliance.
Other modules
Front DeskReservationsRestaurant & POSAccountingHR & PayrollInventoryPurchasing

Run your housekeeping without radio calls

Log in to see the housekeeping dashboard and coordinate your team from any device.

Open Housekeeping →

Demo login:  demo  /  demo   ·   No account needed  ·  Free to use