Hotel Management System

Front Desk

Streamlined check-in and check-out, folio management and guest profiles all in one place.

Every guest interaction — from arrival to final invoice — managed from a single screen. No paper, no radio calls, no switching between systems.

Try it Free → ← All features

Demo login:  demo  /  demo   ·   No sign-up  ·  Free forever

Key features

Everything in Front Desk

01
Quick Check-In

Check guests in within seconds using pre-populated reservation data and ID scanning.

Walk-inPre-arrivalID scan
02
Folio Management

All room charges, F&B, spa and extras post automatically to the guest folio.

Auto-postingSplit billingDiscounts
03
Guest Profiles

Centralised guest history with preferences, notes and stay statistics.

HistoryPreferencesNotes
04
Room Assignment

Allocate or change rooms based on availability, type and guest preferences.

AvailabilityUpgradesRoom swap
05
Billing & Checkout

Generate itemised invoices and process payments in multiple currencies.

Multi-currencyInvoicesPayments
06
Wake-up Calls

Schedule and track wake-up calls, DND status and guest requests.

DNDRequestsScheduling

How it works

Step by step

Guest Arrives

Retrieve reservation by name, ID, or room number

Verify Documents

Scan or enter ID and confirm guest information

Assign Room

Select designated room or offer upgrades

Issue Key Card

Print key card with automatic folio linking

Post Charges

Restaurant, spa, minibar charges update in real time

Check Out

Present itemized bill, collect payment, release room

Benefits

What you gain

Fast check-in and check-out
Fewer billing disputes
Complete guest history
Live room availability
Multi-currency billing
Works on tablet and desktop

FAQ

Common questions

What information is captured at check-in?
Name, ID/passport, nationality, contact details, departure date, occupant count, and special requests.
Can walk-in guests be checked in without a reservation?
Yes, walk-in rates apply and the room status updates instantly across all departments.
How does folio management handle multiple charges?
Every charge appears as a line item in real time with running totals, discounts, and split billing options.
Do group bookings work with individual room folios?
Yes, with master billing options for the organiser while maintaining individual incidental charges.
Is tablet access available?
Yes, the responsive interface works on any modern browser without requiring native apps.
How are late check-outs and early departures handled?
Late checkout policies recalculate rates automatically; early departures immediately release rooms for housekeeping.
Can returning guest profiles be reused?
Yes, full history and preferences retrieve automatically by name, email, or phone number.
What audit trail exists for transactions?
All actions log with timestamps and user identity, creating an unalterable record for dispute resolution and audits.
Other modules
ReservationsHousekeepingRestaurant & POSAccountingHR & PayrollInventoryPurchasing

Run your front desk without the paperwork

Log in to access the full front desk module and start managing your hotel from a single screen.

Open Front Desk →

Demo login:  demo  /  demo   ·   No account needed  ·  Free to use